Brand & Product Design Case Study
Designing Zimbabwe's next-generation payment gateway — from the first pencil line to a full brand, product and exhibition system.
01 — Overview
SmartPay is a merchant payment gateway built for the realities of the Zimbabwean market — many wallets, thin margins, mobile-first customers. The design brief was to give a young fintech a voice confident enough to sit beside a bank, and warm enough to belong in a market stall.
The engagement ran from blank page to launch. It produced a wordmark and visual language, the mobile app interface, a Visa-issued card, a print trifold, and a full exhibition stand debuted at the Zimbabwe International Trade Fair in Bulawayo.
02 — The brief
Zimbabwean e-commerce is climbing quickly, but the payment layer underneath it is fragmented. Shoppers juggle half a dozen wallets, merchants stitch together mismatched gateways, and fees eat into already thin margins. SmartPay needed a design system that made a complicated backend feel effortless — and trustworthy enough to hand your card details to.
03 — Process
Five stages, each feeding the next. The dot-burst motif you'll see throughout was found early — in a sketch — and carried all the way to the physical stand.
Audit the market, the rival wallets, and how Zimbabweans actually pay. Define the promise: many methods, one tap.
Fast pencil passes on the wordmark, the login flow and the card. Cheap, ugly, and where the dot-burst idea appeared.
Grey-box wireframes for the app and a column grid for print. Lock hierarchy before a single colour goes down.
Two mood boards, one direction chosen. Set the violet system, the halftone texture and the type pairing.
Roll the system across app, card, brochure and a 3×3 stand — one language on every surface.
04 — Mood boards
Before touching the logo, I built two mood boards to argue two different personalities for SmartPay — then chose the one that could carry both trust and momentum.
Bank-grade calm. Deep indigo, restrained type, security cues, low-poly facets like a minted card.
Mobile-first energy. Vivid violet-to-magenta gradients, the dot-burst in motion, big friendly wordmark.
Kinetic Purple, grounded by Quiet Trust. The final direction keeps the vivid violet energy and the dot-burst signature from Board B, but borrows the low-poly card facets and security restraint from Board A. Momentum you can feel; trust you can bank on.
05 — Sketch to interface
Same screen, three fidelities. The pencil pass fixes intent, the wireframe fixes hierarchy, and only then does the brand get to speak.
Print, too — the same discipline shaped the trifold: a three-column grid roughed in pencil, boxed as a wireframe, then dressed in the violet system.
06 — Identity system
The identity is deliberately small: a friendly geometric wordmark, a halftone dot language that can scatter or converge, and a single hot magenta reserved for moments that matter.
Rounded lowercase grotesque. The overlapping stem gives the mark a single connected silhouette that reads at any size.
The signature. Dots converge to a point of focus — payment, connection, a single tap — and scale from a card corner to a full stand wall.
Faceted metallic texture borrowed from the physical card, signalling a minted, secure, premium object.
07 — Colour & type
A tight violet spine from near-black to lilac, one magenta accent, and paper white for print. Archivo does the shouting; Inter does the reading; Space Mono keeps the receipts.
08 — The product
The interface leads with the card cluster and the promise, then gets out of the way — two buttons, no clutter. The violet gradient runs top to bottom like a receipt printing.
Login & sign-up — card cluster, tagline, two actions. Supports EcoCash, InnBucks, OneMoney, Omari, Zimswitch and Visa behind one checkout.
09 — The card
Faceted low-poly silver, the wordmark in violet, Visa-issued. The texture is the same one that shows up as a hero motif — the identity earning its keep on a physical object.
Card system — faceted foreground, halftone-ready background, Visa acceptance mark. Built to photograph well in-app and in print.
10 — Print
A six-panel trifold to hand across the stand. The outer face opens with the market story and contact; the inside spreads out the features and the "why us".
Outer face — brochure cover, About Us, and a Contact panel that anchors the fold.
Inner face — Key Features and Why Choose Us, set on the same column grid roughed in the sketch stage.
In the hand — folded mockups showing how the panels meet at the creases.
11 — Environmental
For ZITF 2025 in Bulawayo, the system scaled up to a full 3×3 exhibition stand — giant wordmark, dot-burst floods, floating phones and a co-branded counter. The proof that a small identity can fill a room.
Stand system — three angles of the modular 3×3 booth built for ZITF 2025.
ZITF 2025 · Bulawayo — wordmark wall, dot-burst podium, and a curved counter carrying the mark to eye level.
12 — Outcome & reflection
App, card, brochure and stand all speak the same language, so SmartPay arrived at ZITF looking established rather than new.
The dot-burst works at a 2mm card corner and a 2-metre stand wall — a single ownable device instead of a pile of decoration.
A documented colour and type system means the client's team can extend the brand to ads and product without redrawing it.
Tighten the wordmark's letter-spacing for small sizes and add an accessible contrast variant of the violet for body text on dark UI.